06/30/2026
Most business owners write headlines about what they do.
That’s why so many headlines sound like this:
❌ AI-Powered Marketing Platform
❌ Leadership Coaching
❌ Financial Planning Services
❌ Award-Winning Landscaping
None of those answer the only question your customer is asking “What changes for me?”
Here’s one question I ask every client: If your customer used your product or service and got their ideal outcome... what would their life actually look like?
Would they finally stop worrying about payroll?
Would they walk into meetings with confidence?
Would they get their weekends back?
Would they finally feel healthy enough to play with their kids?
That’s your headline.
Because people don’t buy products.
They buy the future they hope your product creates.
The biggest marketing mistake I see isn’t bad copy.
It’s businesses describing their solution instead of painting their customer’s transformation.
Before you write your next headline, stop asking: “What do I sell?”
Start asking: “What does success look like for my customer?”
That’s the headline people actually care about.
What’s your business? I’ll reply with the transformation your headline should focus on.